Terms and Conditions
Last Updated: December 6, 2025
Booking & Payments
- Confirmation: A booking is confirmed only upon receipt of 30% advance payment. Verbal confirmations are not valid.
- Balance Payment: The remaining 70% balance must be cleared upon arrival/check-in. We do not offer credit.
- Security Deposit: A refundable security deposit of ₹5,000 - ₹10,000 (depending on group size) is collected at check-in. This is fully refunded at checkout, subject to a damage inspection.
- Taxes: Rates are exclusive of GST (18%) unless stated otherwise.
Cancellation & Refund Policy
We understand plans change. Our policy is designed to be fair to both you and our business.
- 15+ Days before Check-in: 100% Refund (minus 5% bank processing fee).
- 7-14 Days before Check-in: 50% Refund.
- Less than 7 Days: No Refund.
- Rescheduling: Dates can be moved free of cost if informed 14 days prior, subject to availability.
Check-in & Identity
- Timings: Check-in: 02:00 PM | Check-out: 11:00 AM.
- ID Proofs: Every guest (above 18) must present a valid Photo ID (Aadhar Card, Passport, Driving License). PAN Cards are NOT accepted as valid address proof.
- Foreign Nationals: Must present a valid Passport and Visa. Form C will be filed as per law.
The "Sanctuary" Rules (Noise & Conduct)
We are located in a serene nature belt. To respect the local village and wildlife, we enforce the following:
- Music Policy: Outdoor music (speakers/sound systems) is STRICTLY prohibited after 10:00 PM. You may play music indoors at a moderate volume.
- Drug Zero-Tolerance: Consumption or possession of illegal drugs/narcotics is strictly prohibited. We reserve the right to evict guests immediately without refund if found violating this law.
- Hookah/Shisha: Using coal hookahs inside the rooms is prohibited due to fire hazards. Please use outdoor designated areas only.
Pool Safety & Indemnity (Crucial)
The "Blue Wave" pool is a private facility and does not have a lifeguard on duty.
- Swim at Your Own Risk: Guests are solely responsible for their safety. AGP Nature Villa is not liable for any accidents or injuries.
- Children: Minors (under 12) must be supervised by an adult at all times near the pool.
- Glassware: Absolutely NO glass bottles or glasses are allowed on the pool deck. Please use the plastic/fiber tumblers provided.
- Attire: Proper swimwear is mandatory. Street clothes (jeans/cotton) are not allowed in the pool.
Visitor Policy
- Our villa is for the exclusive use of booked guests.
- No Overnight Visitors: Only guests listed on the booking are allowed to sleep at the property.
- Day Visitors: Casual visitors (for a few hours) require prior approval and must leave by 9:00 PM.
Pet Policy ("Paws & Rules")
We love hosting your furry friends! To keep the villa luxury-grade:
- Pets are not allowed inside the swimming pool.
- Please do not allow pets on the beds or sofas.
- Owners are responsible for cleaning up after their pets in the garden.
- Any damage caused by pets (chewed furniture, soiled linen) will be chargeable from the security deposit.
Limitation of Liability
AGP Nature Villa, its owners, and staff are not responsible for:
- Loss of cash, jewelry, or valuables.
- Accidents or injuries occurring on the premises, including the pool and garden areas.
- Power outages caused by the electricity board (though we have backup for lights/fans).
By proceeding with the payment and booking, you acknowledge that you have read and agreed to these Terms & Conditions.