Terms and Conditions

Last Updated: December 6, 2025

Booking & Payments

  • Confirmation: A booking is confirmed only upon receipt of 30% advance payment. Verbal confirmations are not valid.
  • Balance Payment: The remaining 70% balance must be cleared upon arrival/check-in. We do not offer credit.
  • Security Deposit: A refundable security deposit of ₹5,000 - ₹10,000 (depending on group size) is collected at check-in. This is fully refunded at checkout, subject to a damage inspection.
  • Taxes: Rates are exclusive of GST (18%) unless stated otherwise.

Cancellation & Refund Policy

We understand plans change. Our policy is designed to be fair to both you and our business.

  • 15+ Days before Check-in: 100% Refund (minus 5% bank processing fee).
  • 7-14 Days before Check-in: 50% Refund.
  • Less than 7 Days: No Refund.
  • Rescheduling: Dates can be moved free of cost if informed 14 days prior, subject to availability.

Check-in & Identity

  • Timings: Check-in: 02:00 PM | Check-out: 11:00 AM.
  • ID Proofs: Every guest (above 18) must present a valid Photo ID (Aadhar Card, Passport, Driving License). PAN Cards are NOT accepted as valid address proof.
  • Foreign Nationals: Must present a valid Passport and Visa. Form C will be filed as per law.

The "Sanctuary" Rules (Noise & Conduct)

We are located in a serene nature belt. To respect the local village and wildlife, we enforce the following:

  • Music Policy: Outdoor music (speakers/sound systems) is STRICTLY prohibited after 10:00 PM. You may play music indoors at a moderate volume.
  • Drug Zero-Tolerance: Consumption or possession of illegal drugs/narcotics is strictly prohibited. We reserve the right to evict guests immediately without refund if found violating this law.
  • Hookah/Shisha: Using coal hookahs inside the rooms is prohibited due to fire hazards. Please use outdoor designated areas only.

Pool Safety & Indemnity (Crucial)

The "Blue Wave" pool is a private facility and does not have a lifeguard on duty.

  • Swim at Your Own Risk: Guests are solely responsible for their safety. AGP Nature Villa is not liable for any accidents or injuries.
  • Children: Minors (under 12) must be supervised by an adult at all times near the pool.
  • Glassware: Absolutely NO glass bottles or glasses are allowed on the pool deck. Please use the plastic/fiber tumblers provided.
  • Attire: Proper swimwear is mandatory. Street clothes (jeans/cotton) are not allowed in the pool.

Visitor Policy

  • Our villa is for the exclusive use of booked guests.
  • No Overnight Visitors: Only guests listed on the booking are allowed to sleep at the property.
  • Day Visitors: Casual visitors (for a few hours) require prior approval and must leave by 9:00 PM.

Pet Policy ("Paws & Rules")

We love hosting your furry friends! To keep the villa luxury-grade:

  • Pets are not allowed inside the swimming pool.
  • Please do not allow pets on the beds or sofas.
  • Owners are responsible for cleaning up after their pets in the garden.
  • Any damage caused by pets (chewed furniture, soiled linen) will be chargeable from the security deposit.

Limitation of Liability

AGP Nature Villa, its owners, and staff are not responsible for:

  • Loss of cash, jewelry, or valuables.
  • Accidents or injuries occurring on the premises, including the pool and garden areas.
  • Power outages caused by the electricity board (though we have backup for lights/fans).

By proceeding with the payment and booking, you acknowledge that you have read and agreed to these Terms & Conditions.